Claims & Receipts
- I was notified that information was missing from my receipt.
- While uploading, I hit "submit" too early and missed a part of my receipt!
- I have a long receipt that won't fit in one photo. What do I do?
- I'm trying to take photos of my receipts, but they keep coming out blurry.
- I was notified that my receipt had already been uploaded.
- I was notified that my receipt was too hard to read.
- I was notified that the date on my receipt was out of the valid date range.
- How do I claim an item that's not on my list anymore?
- Why won't my barcode scan?
- Why wasn't my claim approved?
- Why were only some of the claims on my receipt approved?
- I claimed a Buy 2 offer twice and was only credited once. Why?
- I bought multiples of an item, but only claimed it once. How can I add it to my receipt?
- I uploaded my receipt again and received a message saying that the offer was already claimed. What does this mean?
- My claim wasn't approved because the item was not found on receipt, or a manufacturer coupon was used. What does this mean?
- I just uploaded a receipt. Why does my Account page say 0 receipts pending?
- I was informed that my receipt is from the wrong region / in the wrong language.
- I claimed my upgradable offer before gifting it. Why isn't it upgrading?
- Why did I receive an exclusive offer/flash offer/bonus but my friend didn't?