I received a link from PayPal, but my PayPal email is different from my Checkout 51 email/I don’t have a PayPal account. What do I do?
After the 5-15 business days following your cash out request, you will receive an email from PayPal (firstname.lastname@example.org) advising you that CB Neptune Holdings LLC (our parent company) has sent your money to you. Yay!
Here’s an example of the email you will receive:
If your existing PayPal account has a different email address from your Checkout 51 account, the email received will prompt you to log into your account. Once you’ve done this, the money will be automatically deposited.
Please note that if you have an existing account with PayPal that uses a different email than your Checkout 51 account, and you would like for your PayPal payments to be deposited automatically, you can go into your PayPal account Settings and add your email associated with your Checkout 51 account to forward deposits into your existing account.
If you need further assistance with adding a second email to your PayPal account, click here for a description from the PayPal website.