My Account

General

• I'm not receiving the email to verify my Checkout 51 email address.
• Getting to my Account page
• Turning notifications on and off in the app
• Checking my notifications
• Deleting old notifications

Update Account

• Updating my location
• Managing my email preferences
• Correcting my Birthday
• Updating my email address
• Unsubscribing from weekly emails
• Updating my address

See all 8 articles

Login & Password Inquiries

• I have a new phone. How do I log into my existing account?
• Logging out of my account
• Changing my Checkout 51 password
• I logged out of the app then logged in again and my Account balance changed to $0. How do I get it back?
• I'm unable to login to the app using my correct login details.

Inactivity Fees

• What is the Inactive Account Management charge?

Deactivate My Account

• How do I delete my account? (iOS only)
• Deactivating my account