I'm using the right login details, but I can't log in to the app. What should I do? Checkout 51 Updated November 23, 2017 01:04 Follow If you’re using cellular data, try connecting to Wi-Fi and logging into the app again. If you’ve tried this already and it’s still not working, please submit a support ticket. Related articles I logged out of the app then logged in again and my Account balance changed to $0. How do I get it back? How do I get to my Account page? How do I log out of my account? I was notified that my receipt was too hard to read. How do I change my Checkout 51 password? Comments 0 comments Article is closed for comments.